Terms and Conditions

1. Acceptance of Terms

By accessing and using the Mama platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use this platform.

2. Use of Service

Mama provides a pregnancy support platform that offers:

  • Month-by-month symptom checking and wellness recommendations
  • Connection with verified healthcare consultants
  • Hospital finder and selection services
  • AI-powered health consultation
  • Educational resources including books, movies, and podcasts

3. Medical Disclaimer

The information provided on Mama is for educational and informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should not use this information for diagnosing or treating a health problem or disease, or prescribing any medication. Always consult with your healthcare provider before making any healthcare decisions or for guidance about a specific medical condition.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree not to disclose your password to any third party.

5. Privacy and Data Protection

We take your privacy seriously. All personal health information is encrypted and protected with enterprise-grade security. We comply with applicable data protection laws and regulations. Your data will never be sold to third parties. For more details, please refer to our Privacy Policy.

6. Consultant Services

Consultations provided through the platform are from verified healthcare professionals. However:

  • Consultations do not establish a traditional doctor-patient relationship
  • Consultants provide general guidance based on information you provide
  • In case of emergency, always contact emergency services (911)
  • Consultants are independent contractors and not employees of Mama

7. Payment Terms

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express)
  • Debit Cards
  • PayPal
  • Bank Transfers

All fees are clearly displayed before confirming any transaction. Refunds are subject to our refund policy.

8. Intellectual Property

The platform and its original content, features, and functionality are owned by Mama and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Prohibited Activities

You agree not to:

  • Use the platform for any illegal purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the platform or servers
  • Attempt to gain unauthorized access to any part of the platform
  • Use automated systems to access the platform

10. Limitation of Liability

To the maximum extent permitted by law, Mama shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the platform after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: legal@mama.com
  • Phone: +1-800-MAMA-CARE
  • Address: 123 Healthcare Ave, Suite 100, San Francisco, CA 94102

Last Updated: March 1, 2026